Pure Chat by Ruby, meet your website.

Offer real-time, personalized chat support, enhancing customer engagement and service.

Add Pure Chat by Ruby to your site

Start with Pure Chat by Ruby

Sign in to Pure Chat by Ruby and find the embed code for what you want to show. Some plans don’t include embedding, so check yours.
Paste it. Place it.

Paste the code into your Pagecloud AI chat and say where it should go, like “Add this to the Contact page, under the address.” If Pure Chat by Ruby says where the code belongs, such as the page header, mention that too.
Make sure it works

Check the page on desktop and mobile. Some tools only show their embed once you add your website’s address in their settings.

Pure Chat by Ruby is a third-party service. It runs on your Pure Chat by Ruby account, which manages its own data, settings and subscriptions.

Pagecloud Classic setup steps

For sites built with Pagecloud Classic, our original builder.

Add PureChat Live Chat to your Page

Head to your PureChat account.
Copy embed code provided using the CMD+C (on Mac) or CTRL+C (on Windows) shortcut.
Head to the PageCloud page you would like PureChat to appear on.
Paste the embed code directly onto your page using CMD+V (on Mac) or CTRL+v (on Windows) Shortcut.
Click "Save" to save your changes to the page.
Click "View Live" to see PureChat live on your page.

Good to know

What’s an embed code?

A short piece of code a tool gives you so its content can appear on another website, such as a booking form, a video, a map or a sign-up form. The tool keeps running it; your page shows it.

Where do I find it?

In the tool’s settings, usually under Share, Embed or Install. If you can’t spot it, search the tool’s help center for “embed”.

Will it add cookies to my site?

Some tools do. If yours does, your site’s cookie or privacy notice may need to mention it. The tool’s help center will say what it uses.

Can I change or remove it later?

Yes. Ask Pagecloud AI to move it, swap in new code or take it off the page.

What if my tool isn’t listed?

If it gives you an embed code, the same steps apply. Browse all integrations to see what’s covered.