Customer experience is often touted as the top priority of businesses, but rarely does this written statement live in their actions. At PageCloud, our customers are top priority, and customer experience is a vital area of our team and business. Our product focuses on user experience, and our customers make up our user base. As a young and growing company, we listen to and learn from our users, and the front line communications with them make the difference for both our progress and their delight. For this reason and more, our Customer Experience team is a highly valued, critical piece of our daily operations.
At PageCloud, a Customer Experience Specialist will:
- Own the customer experience
- Be the customer advocate within PageCloud
- Feel the customer’s pain and seek to remedy it
- Thrill at the customer’s positive response and strive to continue to deliver exceptional customer (support) experiences